Terms & Conditions

Last updated: May 31, 2026

Welcome to Mepalwood. These Terms & Conditions (“Terms”) govern your access to and use of our website, including any product information, images, inquiry forms, quotation requests, and business communication made through this website.

By using this website or submitting an inquiry, you agree to these Terms. If you do not agree with these Terms, please do not use this website.

1. About This Website

Mepalwood operates as a B2B wooden decor, OEM/ODM, and wholesale inquiry website.

The website is intended for business users, including but not limited to importers, distributors, wholesalers, retailers, brands, gift companies, home decor buyers, seasonal decor buyers, sourcing teams, and other professional visitors.

This website does not function as a retail checkout store. Products shown on the website are presented for business reference, product selection, customization discussion, and quotation inquiry purposes.

2. Website Content for Reference Only

All product information, images, specifications, dimensions, materials, finishes, colors, packaging details, MOQ references, lead time references, and other descriptions displayed on this website are provided for general business reference only.

Such information does not constitute a final offer, confirmed quotation, binding specification, production commitment, or supply guarantee.

Final product specifications, materials, dimensions, colors, finishes, packaging, pricing, MOQ, sample terms, lead time, delivery terms, and order details must be confirmed separately in writing based on the actual project requirements.

3. Product Images and Display Differences

Product images, lifestyle images, renderings, packaging images, color references, and material references shown on this website are for presentation and inquiry purposes.

Actual products may vary due to material characteristics, wood grain, handmade or semi-handmade processes, production batches, photography, lighting, display settings, customization requirements, and final sample confirmation.

For custom wooden decor projects, final appearance, dimensions, structure, packaging, and finishing details should be confirmed through written specifications, approved samples, or other agreed confirmation methods.

4. Inquiries and Quotation Requests

You may submit inquiries through website forms, email, or other available contact methods.

When submitting an inquiry, you are responsible for providing accurate and complete information, including product interests, estimated order quantity, customization needs, packaging requirements, target market, delivery requirements, and any other relevant project details.

A response to your inquiry does not constitute a confirmed order or binding commitment. Any quotation, recommendation, or preliminary project evaluation is subject to further review and written confirmation.

5. Quotations

Any quotation provided by Mepalwood is based on the information available at the time of quotation.

Unless otherwise stated in writing, quotations may be affected by factors such as product design, material selection, order quantity, packaging method, customization requirements, sample requirements, exchange rates, labor costs, raw material costs, freight conditions, and other project-specific factors.

A quotation is not final until confirmed in writing by both parties. Mepalwood reserves the right to revise or withdraw a quotation if project details, costs, specifications, or production conditions change.

6. Samples and Custom Development

Samples, prototypes, pre-production samples, or customized development work may be required for OEM/ODM or wholesale projects.

Sample availability, sample fees, mold fees, development fees, revision scope, production time, shipping cost, and approval process are confirmed case by case.

Any sample provided is for evaluation and confirmation purposes only. Bulk production may still vary within reasonable production tolerances unless exact standards are agreed in writing.

For custom projects, bulk production should be based on the final confirmed sample, approved artwork, confirmed specifications, or other written confirmation documents.

7. OEM/ODM and Custom Projects

For OEM, ODM, private label, custom packaging, custom shape, custom size, custom color, seasonal collection, or project-based development, all requirements must be reviewed and confirmed before production.

Custom project details may include:

Product design or reference concept
Material and finish requirements
Size and structure
Logo, label, or branding requirements
Packaging method
Estimated order quantity
Target market requirements
Testing, certification, or compliance requirements, if applicable
Sample confirmation and approval process
Delivery schedule and shipping terms

Mepalwood may decline or adjust a custom request if the project is not technically feasible, commercially suitable, legally appropriate, or compatible with available production conditions.

8. Order Confirmation

An order is not confirmed by submitting a website inquiry, sending a message, requesting a quote, or discussing project details.

An order is considered confirmed only when the relevant commercial terms, product details, payment terms, production requirements, delivery terms, and other necessary conditions are agreed in writing by both parties.

Depending on the project, confirmation documents may include a proforma invoice, sales confirmation, purchase order, approved sample, confirmed artwork, packaging specification, or other written agreement.

9. Payment Terms

Mepalwood does not process online payments through this website.

Payment terms, payment methods, deposit requirements, balance payment, bank charges, sample fees, mold fees, packaging fees, and other payment-related conditions are confirmed separately in writing for each project.

You should not submit credit card information, payment account information, banking credentials, or other sensitive financial information through general inquiry forms.

10. Shipping and Delivery

Shipping and delivery terms are confirmed separately based on the project, destination, order quantity, packaging method, cargo volume, delivery schedule, and agreed trade terms.

Any delivery time, production time, or shipping estimate provided during inquiry communication is for reference only unless confirmed in writing.

Mepalwood is not responsible for delays caused by customs clearance, logistics providers, force majeure events, port congestion, inspection delays, incorrect delivery information, buyer-side document delays, or other circumstances beyond our reasonable control.

11. Buyer Responsibilities

When submitting an inquiry or placing an order, you are responsible for ensuring that:

The information you provide is accurate and complete
Your requested product, design, logo, artwork, packaging, or branding does not infringe third-party rights
Your import, distribution, labeling, testing, certification, or compliance requirements are clearly communicated
You review and confirm samples, specifications, artwork, packaging, and commercial terms before production
You comply with applicable laws, regulations, customs requirements, and market requirements in your destination country or region

Mepalwood may provide general product or project suggestions, but the buyer is responsible for confirming whether the products are suitable for their intended market, use, and regulatory requirements.

12. Intellectual Property

All website content, including text, images, graphics, page layouts, product descriptions, icons, logos, and other materials, is owned by or licensed to Mepalwood unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without prior written permission.

If you provide designs, logos, artwork, drawings, packaging files, trademarks, brand materials, or other custom content to Mepalwood, you represent that you have the necessary rights or authorization to use and submit those materials.

You are responsible for any claims, disputes, losses, or liabilities arising from materials you provide that infringe third-party intellectual property rights or violate applicable laws.

13. Confidential Information

General website inquiry forms are not intended for highly confidential submissions.

Please do not submit highly confidential drawings, trade secrets, sensitive technical files, financial information, sensitive personal data, or other confidential materials through general inquiry forms unless a separate written agreement is in place.

If confidential project materials need to be shared, the parties may discuss appropriate written arrangements before such materials are submitted.

14. Third-Party Links and Tools

This website may contain links to third-party websites, platforms, plugins, analytics tools, security tools, form services, or other external resources.

We are not responsible for the content, availability, privacy practices, security, or terms of third-party websites or services.

Your use of third-party websites or tools is subject to their own terms and policies.

15. Prohibited Use

You agree not to use this website for unlawful, harmful, misleading, abusive, or unauthorized purposes.

You must not:

Submit false, misleading, or fraudulent information
Attempt to interfere with website security or functionality
Upload or transmit malicious code, spam, or harmful content
Copy website content without permission
Misuse inquiry forms for spam, scraping, automated submissions, or unrelated promotion
Submit content that infringes third-party rights or violates applicable laws

We reserve the right to restrict, block, or ignore inquiries or website activity that appears abusive, misleading, fraudulent, unlawful, or unrelated to legitimate business purposes.

16. No Professional or Legal Advice

The information on this website is provided for general business and product inquiry purposes only.

Nothing on this website should be considered legal, regulatory, customs, tax, technical, compliance, or professional advice.

Buyers should independently verify product suitability, compliance requirements, import rules, labeling requirements, testing requirements, and any other market-specific obligations before placing an order.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Mepalwood shall not be liable for any indirect, incidental, consequential, special, punitive, or business losses arising from your use of this website, reliance on website content, inquiry communication, delays, data loss, third-party services, or inability to access the website.

Website content is provided on an “as available” basis. We make reasonable efforts to keep information accurate and updated, but we do not guarantee that all website content is complete, current, error-free, or suitable for your specific project requirements.

18. Privacy and Cookies

Your use of this website may involve the collection and processing of certain information as described in our Privacy Policy.

Please review our Privacy Policy at /privacy-policy/ to understand how we collect, use, and manage information submitted through inquiry forms, emails, cookies, analytics tools, and other website functions.

For additional information about cookies and similar technologies, please refer to our Cookie Policy, when available.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes in our website, business practices, product presentation, inquiry process, or applicable requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after any changes means you accept the updated Terms.

20. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Mepalwood Email: info@mepalwood.com Website: https://www.mepalwood.com/